Terms and Conditions
Introduction to Terms and Conditions
Welcome to the official terms and conditions page. This comprehensive document outlines the rules, policies, and agreements that govern your use of the platform. By accessing and using our services, you agree to comply with all terms outlined herein.
Important Platform Updates and Daily Limits
Daily Winnings Cap Policy
Effective March 3, 2024 (GMT+8), has implemented a daily winnings cap of 1,000,000 MYR for all games. Any winnings exceeding this amount within a 24-hour period will be invalidated. This policy does not apply to Baccarat games and 4D lottery services on the platform.
Account Security and User Responsibilities
Account Management and Security
Users are solely responsible for maintaining the confidentiality and security of their account credentials. All activities conducted under your account are considered authorized by you. We strongly recommend regular password updates and secure authentication practices to protect your account.
Age and Legal Compliance
All users must be of legal gambling age according to their local jurisdiction's laws before accessing services. The platform strictly enforces age verification and compliance with regional gambling regulations.
Gaming and Transaction Policies
Bet Validation and Record Keeping
maintains comprehensive records of all transactions and gaming activities. In case of disputes, the platform's database records serve as the final and authoritative reference. Bets not successfully submitted due to technical issues are considered invalid.
Technical Considerations and External Factors
External factors such as poor network connections, hardware issues, or technical errors may cause discrepancies between client-side and server-side data. In all cases, server and database records constitute the definitive game results.
Financial Policies and Requirements
Withdrawal Limits and Fees
Users are limited to three withdrawals per day. Any withdrawal requests exceeding this limit will incur a 3% processing fee on the withdrawn amount. Plan your withdrawals accordingly to avoid unnecessary charges.
Turnover Requirements for Withdrawals
Before requesting withdrawals, users must meet minimum turnover requirements equal to their deposited amount. The "valid betting amount" must equal or exceed total deposits. Certain games, including running light machine games on specific platforms, do not count toward turnover calculations.
Bank Account Verification
Each account is linked to a specific bank account holder. The name registered for deposits and withdrawals must match exactly. The platform may change bank account details periodically, so users must verify current account information before transferring funds.
Fair Play and Prohibited Activities
Strict Prohibition of Unfair Practices
strictly prohibits cheating, collusion, system betting, arbitrage betting, use of unauthorized plugins, or any activity that undermines fair gameplay. The platform reserves the right to cancel bets, freeze accounts, and confiscate all winnings and balances from violators.
Specific Game Rules and Violations
Certain games have specific restrictions. For example, tie bets may be considered invalid turnover in some games. Blackjack gameplay violations result in non-payment of winnings and forfeiture of all associated earnings, bonuses, and principal amounts.
Discrepancy Resolution Policies
Withdrawal Amount Discrepancies
In cases where withdrawal amounts differ from requested amounts due to overpayment, will contact users to return excess funds. Failure to comply may result in deductions from the user's account or subsequent withdrawal requests to rectify the discrepancy.
Platform Rights and User Acknowledgments
reserves the right to suspend or close accounts for violations of these terms, including fraudulent activities, hacking attempts, manipulation, or damaging fair betting principles. Users acknowledge that by using the platform, they accept all terms and conditions outlined in this agreement.
Understanding Your Responsibilities on
Review these terms carefully before using services. For questions or clarifications, please contact our customer support team for assistance.