Withdrawal Center: Secure Your Winnings

This page provides you with the complete process for withdrawing your winnings from . Understanding the withdrawal interface, requirements, and policies ensures you can successfully transfer your funds to your bank account with confidence and security.

Step 1: Access Your Withdrawal Dashboard

Log into your account and navigate to the withdrawal section. You'll see your current cash balance and chip balance displayed, along with your registered banking information including currency type, account number, and card holder name.

Step 2: Verify Your Bank Account Information

Before proceeding, carefully verify that the displayed bank account information is correct. This includes confirming your bank (e.g., Maybank), account number, and most importantly, that the card holder name matches exactly with your registered account name. This is crucial for successful withdrawal processing.

Step 3: Enter Your Withdrawal Amount

In the amount field, enter the specific amount you wish to withdraw in MYR. Please note that requires a minimum withdrawal amount of 100 MYR. Ensure your requested amount meets this requirement and does not exceed your available cash balance.

Step 4: Submit Your Withdrawal Request

After double-checking all entered information including the withdrawal amount and bank details, click the "Submit" button to finalize your withdrawal request. You will typically receive a confirmation message, and your request will enter the processing queue.

Account Holder Name Verification

strictly enforces that each account is linked to a specific bank account holder. The name registered for your account must exactly match the name on the bank account used for both deposits and withdrawals. Any discrepancy will result in withdrawal rejection.

Turnover Requirement for Withdrawals

All deposit amounts must complete a 1x turnover requirement before withdrawals can be processed. This means you need to wager the equivalent of your deposit amount at least once through eligible games before your withdrawal request can be approved.

Daily Withdrawal Limits and Fees

allows a maximum of 3 withdrawal transactions per day. If you exceed this limit, any additional withdrawals on the same day will incur a 3% processing fee on the withdrawn amount. Plan your withdrawals accordingly to avoid unnecessary charges.

Ensure your account is in good standing with no pending bonus wagering requirements before requesting withdrawals. Processing times may vary depending on banking hours and verification procedures. Always maintain accurate and up-to-date banking information in your profile to prevent delays.

If your withdrawal is delayed or rejected, first check that your account name matches your bank details exactly. Verify that you have met the 1x turnover requirement on your deposits. If issues persist, contact customer support through the live chat function with your transaction details for assistance.

Follow the step-by-step guide above to securely request your withdrawal. Ensure you meet all requirements and policies for a smooth transaction experience.